<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
My PS5 is connected via Cat6 Ethernet cable directly to my Smart Hub 2 but I still receive up to 60% packet loss (upload, 20% download). This makes online gaming extremely annoying as it’s unpredictable. Any suggestions?