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BigRed2
Beginner
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Message 1 of 4

8 digit pin

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I have a new laptop and was able to connect to my wireless network through BT business hub 5. However when trying to set up a wireless connection to my printer (HP), it requested an 8 digit PIN from the router label. I cannot see this PIN anywhere on the router. Can anyone tell me where to find it or how to solve this problem. Thanks.

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imjolly
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Message 2 of 4

Re: 8 digit pin

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If you are using business hub are you a BT Business customer?

could the PIN just be the wireless password



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BigRed2
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Message 3 of 4

Re: 8 digit pin

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Yes I am a BT business customer and tried the wireless password but it didn't work.

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Keith_Beddoe
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Message 4 of 4

Re: 8 digit pin

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@BigRed2 wrote:

Yes I am a BT business customer and tried the wireless password but it didn't work.


This is the BT Retail Customer forum, you need to post on the BT Business forum.

https://business.forums.bt.com/

 

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