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RugbyNut
Aspiring Contributor
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Message 1 of 57

ASUS DSL-AC88U Router and BT Sport

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Can anyone help with settings for an ASUS DSL-AC88U router? 

I can launch BT player, access the internet etc but BT Sport channels (SD, HD, and Ultimate HD) all fail to load and I get an error message IPC6023.

The automated diagnostics on BT Sport all make incorrect assumptions about my account and incorrectly tell me that the problem is fixed, so any help would be gratefully received.

Thanks.

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Anonymous
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Message 2 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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IGMP Snooping needs to be enabled. If that's not the problem then maybe this will help https://www.increasebroadbandspeed.co.uk/set-up-asus-rt-ac87u-bttv-multicast

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TimCurtis
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Message 3 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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@RugbyNut 

Not sure what the settings are in the 88 but this is IPTV for the 68:-

TimCurtis_0-1603896267013.png

 

RugbyNut
Aspiring Contributor
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Message 4 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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@Anonymous @TimCurtis  

 

Thanks for your advice. Unfortunately, they didn't work. The interface is a little different to yours:

RugbyNut_0-1603899840822.png

But thanks for trying 👏

 

Anonymous
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Message 5 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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I see you have VDSL selected for WAN type, what broadband product do you have ?

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RugbyNut
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Message 6 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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@Anonymous 

BT Infinity

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licquorice
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Message 7 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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Have you tried with IGMP proxy disabled, IGMP snooping enabled?

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RugbyNut
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Message 8 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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Hi @licquorice 

Thanks for the suggestion. I have tried that - no luck. Same error message. 

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licquorice
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Message 9 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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Are you sure WAN1 is the right logical WAN port for DSL input.

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Anonymous
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Message 10 of 57

Re: ASUS DSL-AC88U Router and BT Sport

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Sorry I should have been more specific. FTTP or FTTC.  The DSL-AC88U is a modem/router but if you have FTTP then you already have a modem (the ONT) and all you need is a router (the Asus RT series)

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