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Seanmurray312
Beginner
148 Views
Message 1 of 4

Absolute Terrible Wifi

Nothing will connect not work with this for the past 7 hours. But to BT everything is fine cause the “blue” light is on so I’m apparently Up and running. You know what you can **bleep** off £40 a month for this **bleep**.

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Absolute Terrible Wifi

@Seanmurray312 

This is just a customer to customer forum.

Do Ethernet connected devices work?

Try a factory reset of the home hub.

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

Then turn off smart setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

 

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Seanmurray312
Beginner
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Message 3 of 4

Re: Absolute Terrible Wifi

Done all of this still not working. It’s extremely slow when it is on but 90% of the time it just doesn’t work at all. I have An Ethernet plugged into my PS4 and it works somewhat better than wireless devices but still hasn’t been working for past 8 hours

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Absolute Terrible Wifi

Perhaps there is a problem with your line?

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

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