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narabdela
Aspiring Contributor
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Message 1 of 13

Accessing wrong homehub.

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Trying to access my Homehub5 with the usual 192.168.1.254 login (which I've used before several times), but I'm now getting my next door neighbour's Homehub6 instead.

 

Any ideas what on earth is happening here?

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Distinguished Sage
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Message 2 of 13

Re: Accessing wrong homehub.

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you need to be connected to your home network to access the hub



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Distinguished Sage
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Message 3 of 13

Re: Accessing wrong homehub.

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Do you have powerline adaptors? It could be that they also have powerline adaptors and your signals are crossing.

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Message 4 of 13

Re: Accessing wrong homehub.

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You must be connected to their wireless network instead, have you ever connected to it in the past, and saved the details?

If so, then delete their wireless settings from your computer.

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narabdela
Aspiring Contributor
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Message 5 of 13

Re: Accessing wrong homehub.

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@imjolly wrote:

you need to be connected to your home network to access the hub



Obviously.

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narabdela
Aspiring Contributor
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Message 6 of 13

Re: Accessing wrong homehub.

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@gg30340 wrote:

Do you have powerline adaptors? It could be that they also have powerline adaptors and your signals are crossing.


Yes. That's a possibility. Though I'm connecting to the hub wirelessly from this laptop.

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narabdela
Aspiring Contributor
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Message 7 of 13

Re: Accessing wrong homehub.

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@Keith_Beddoe wrote:

You must be connected to their wireless network instead, have you ever connected to it in the past, and saved the details?

If so, then delete their wireless settings from your computer.


No, I'm not. They have a secure network, as have I, and no, I've never been connected to their network.

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Distinguished Sage
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Message 8 of 13

Re: Accessing wrong homehub.

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Then login to the home hub and select the restart option, see if your home hub restarts. You would have needed their admin password to restart theirs.

 

 

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Distinguished Sage
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Message 9 of 13

Re: Accessing wrong homehub.

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Can you check your wireless connection on your laptop to see the name of the wireless network it says you are connected to.

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narabdela
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Message 10 of 13

Re: Accessing wrong homehub.

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@gg30340 wrote:

Can you check your wireless connection on your laptop to see the name of the wireless network it says you are connected to.


That was the first thing I did. However, your previous suggestion re. powerline adapters seems to have been correct. I've unplugged the two that I use for my BT Tv box and the problem has resolved.

 

I now have to sort out the powerline adapter problem or rethink my BT TV/Sport subscription. Aaaaargh!

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