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SJW22
Newbie
193 Views
Message 1 of 3

Activation day today and it hasn’t happened

So angry! Activation day supposed to be today and it hasn’t happened. Chatted Bt tonight and got a different story each time! (Got cut off 3 times!). Basically they can’t do anything and I need to call the Home Move team tomorrow. One of them said there’s a problem with my order and another said part of it has been cancelled and the 3rd one said I would b connected by midnight! Informed on 25May I was moving on 1 June, told I would be activated on 12 June so a long time to wait and still it doesn’t happen.
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2 REPLIES 2
Zombie
Expert
181 Views
Message 2 of 3

Re: Activation day today and it hasn’t happened

Hello @SJW2 has the phone line been activated and you are just waiting for the internet? 

 

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SJW22
Newbie
166 Views
Message 3 of 3

Re: Activation day today and it hasn’t happened

No phone line hasn’t been activated either
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