I have a BT6. I use an IP camera that worked fine on SkyHub.
It requires that the BT6 assigns a remote port, in this case 8150 and the hub is not doing this. It is failing to assign any remote port, so therefor my port forwarding is not working and the port will not open because it does not see the service on the end. Is this a known issue with this hub? How do I overcome this?
Sky uses a different IP subnet to BT, check that the camera doesn't still have an IP address and gateway in the Sky range. Reset the camera to factory settings and set up again. Port forwarding does work on the HH6
I have reset the camera. The camera works if I use the app to view but if I try to view this over the internet from a browser, it fails. The camera shows that is has been assigned a remote port of 0. It should be 8150.
Try turning off UPnP on the hub. Are you sure you have forwarded the correct port to the correct IP address?
In the advanced settings firewall configuration page.
If that doesn't work, try a factory reset of the hub by pressing the recessed button with a pin until the lights flash.
The red cross is to delete the rule.
Just a thought, are you trying to access the camera using your public IP address from a phone but connected via wifi to the hub? If so, it won't work, you need to test it from another connection, e.g mobile data rather than wifi. The hub doesn't support NAT loopback.
Is this example any help? Example of port forwarding on HH6
The red cross is to allow you to delete the rule, it does not indicate a fault.
Your public IP address must match the one shown on your broadband connection. This needs to be kept up to date with a DDNS service, either set on the home hub, or as a third party app within the camera itself.
You may have set this up on your old router, but have forgotten about it.