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roadrunner67
Aspiring Contributor
423 Views
Message 1 of 4

BT Broadband Extender Flex 500

Is it possible to update the firmware for BT Broadband Extender 500 powerline adapters, if so how do I do this. I'm often troubled with my connection dropping out randomly.

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3 REPLIES 3
roadrunner67
Aspiring Contributor
395 Views
Message 2 of 4

Re: BT Broadband Extender Flex 500

I don't rate these adapters very much... OK they have improved my connection speed no end over wireless but the fact my broadband connection drops out randomly several times every day does rather annoy me.

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: BT Broadband Extender Flex 500

Are you sure that it is the Extender that is dropping the connection. It could be a) your connection to the house or b) your Homehub that is dropping the connection.

 

Does the broadband drop out on wired devices?

 

Does the broadband drop out on devices that are not connected to the Extenders.

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roadrunner67
Aspiring Contributor
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Message 4 of 4

Re: BT Broadband Extender Flex 500

If I switch off the electricity supply to the extender my pc is connected to for a few seconds and then switch the power back on all is OK. I often have to do this several times some days, some days I have no problem, it's a random thing.

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