As of yesterday, or maybe even the night before, our broadband (and BT vision) which has been working perfectly for months, no longer works with a Thomson TG585 router. I have a friend with the same setup and they also now have the same problem. Using the normal BT home hub, works fine, so I know there is nothing wrong with the connection itself.
Have BT done anything to their network to stop non BT routers connecting to it? Or added passwords etc to the ADSL authentication as there has never needed to be one.
I know the username in the ADSL should be set to firstname.lastname@example.org with a blank password, and the router gets an IP address, but there is no connection going through. Pinging google DNS 184.108.40.206 doesn't work either, so I know it isn't a DNS issue.
I did actually try this as well, but the email@example.com has been working for months, so why would it suddendly stop now?
anything you like will work