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rickety
Contributor
275 Views
Message 1 of 3

BT Cloud

Lately I get a repeated message every 10 minutes:

"BT Cloud has encountered an error and will close down"

but no clue as to what has happened and how to rectify it

Any suggestions, please?

Rickety

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2 REPLIES 2
Les-Gibson
Recognised Expert
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Message 2 of 3

Re: BT Cloud

There is a problem with the current Windows desktop client, hopefully this will be sorted very soon.

In the meantime I advise that you do not try to uninstall the app, many who have have reported file corruption as a result.

Depending on your technical knowledge, either suffer it until a new version of the app (currently in beta) is released or stop it from loading at startup

♪♪I don't work for BT, I offer my time and help for free. If you'd like to leave a kudo, you may do so by clicking the rating button below.♪♪ 😄
rickety
Contributor
263 Views
Message 3 of 3

Re: BT Cloud

Thanks but can't understand that a Tech organisation can have this problem, rather like their new BT Mail, great improvement on BT Yahoo Mail but lacks some nice user friendly touches

 

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