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Luath
Beginner
1,096 Views
Message 1 of 31

BT Cloud

Hi

 

Recently I have been trying various cloud services and decided to try the 2GB version of BT Cloud with upgrading to the 50GB being a real possibility.  I registered for it yesterday but since have been unable to access it receiving a temporarily unavailable error message each time I tried yesterday afternoon & evening. This morning after reading a post on this site I deleted my browser history and tried again but now it will not even sign into my BT account let alone the Cloud.  I have tried this using both Firefox and Chrome with the same result.  The last occasion I tried to sign in to my account the browser remained "Waiting for bt.com..." for 10 minutes before I cancelled the request.  Obviously as a cloud storage system you cannot access is not much use to anyone I would appreciate any help in how you are supposed to achieve this or pointed in the right direction if I am missing something obvious.

 

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 31

Re: BT Cloud

did you read this post just slightly down the page  http://community.bt.com/t5/Other-BB-Queries/BT-Cloud-outage-22-03-2013/td-p/816286



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Luath
Beginner
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Message 3 of 31

Re: BT Cloud

Thanks

 

i looked before posting and must have missed that. I will wait until it is back up and running and try again.  Is this sort out outage unusual?

 

Thanks again

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Distinguished Sage
Distinguished Sage
1,083 Views
Message 4 of 31

Re: BT Cloud

cloud is new so this is first official post on outage



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Luath
Beginner
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Message 5 of 31

Re: BT Cloud

Thanks Again.

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Guru
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Message 6 of 31

Re: BT Cloud

It does seem to be a remarkably long outage.  I am afraid whenyou do get connected that there are many other aspects of the BT Cloud offering that fall well below the standards we would like to see: speed, user interface, functions offered, ...

 

It does do some things ok, though.  Also, you can get free Flickr Pro with your BT account; which is hardly advertised at all by BT.  For many people BT Cloud will be for saving and sharing photos; you may find Flickr Pro better for that; though it has drawbacks too.

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stephendreay
Aspiring Contributor
1,062 Views
Message 7 of 31

Re: BT Cloud

I was using Auto Backup and now they've just withdrawn that and I have to download all my files (15Gb) and reload if I want to use BT Cloud. They've done this before and frankly BT Cloud will probably be the same. They are a very unprofessional outfit. I would use something more reliable like Googledrive or Microsoft skydrive.

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Distinguished Guru
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Message 8 of 31

Re: BT Cloud

I'd rather reply on an external hard disk, that I can unplug from my PC and put somewhere safe when not in use.  I don't trust somebody else to store my data.

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GoldenCap
Beginner
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Message 9 of 31

Re: BT Cloud

Does anyone have any news on this?

 

And if anyone has got back in, have you lost any stuff or had any password issues?

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Distinguished Sage
Distinguished Sage
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Message 10 of 31

Re: BT Cloud

Stephanie said she would post back when she has any update - nothing yet



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