Recently I have been trying various cloud services and decided to try the 2GB version of BT Cloud with upgrading to the 50GB being a real possibility. I registered for it yesterday but since have been unable to access it receiving a temporarily unavailable error message each time I tried yesterday afternoon & evening. This morning after reading a post on this site I deleted my browser history and tried again but now it will not even sign into my BT account let alone the Cloud. I have tried this using both Firefox and Chrome with the same result. The last occasion I tried to sign in to my account the browser remained "Waiting for bt.com..." for 10 minutes before I cancelled the request. Obviously as a cloud storage system you cannot access is not much use to anyone I would appreciate any help in how you are supposed to achieve this or pointed in the right direction if I am missing something obvious.
did you read this post just slightly down the page http://community.bt.com/t5/Other-BB-Queries/BT-Cloud-outage-22-03-2013/td-p/816286
i looked before posting and must have missed that. I will wait until it is back up and running and try again. Is this sort out outage unusual?
cloud is new so this is first official post on outage
It does seem to be a remarkably long outage. I am afraid whenyou do get connected that there are many other aspects of the BT Cloud offering that fall well below the standards we would like to see: speed, user interface, functions offered, ...
It does do some things ok, though. Also, you can get free Flickr Pro with your BT account; which is hardly advertised at all by BT. For many people BT Cloud will be for saving and sharing photos; you may find Flickr Pro better for that; though it has drawbacks too.
I was using Auto Backup and now they've just withdrawn that and I have to download all my files (15Gb) and reload if I want to use BT Cloud. They've done this before and frankly BT Cloud will probably be the same. They are a very unprofessional outfit. I would use something more reliable like Googledrive or Microsoft skydrive.
I'd rather reply on an external hard disk, that I can unplug from my PC and put somewhere safe when not in use. I don't trust somebody else to store my data.
Stephanie said she would post back when she has any update - nothing yet