Have been with BT for over a year with no problems with standard BT Broadband and the HH4
2 days ago I was upgraded to BT 'Faster' Broadband and an engineer updated my internal phone socket and I was upgraded to the HH5
Every few minutes it drops connections to all devices connected wirelessly (Android phone, tablet & Chromecast, 2 iPhones, 2 iPads and 2 Windows laptops) Have a PS4, Sky+HD box & Samsun TV connected via wired which don't seem to have problems.
With all the devices losing their connection regardless of manufacturer & my previous HH4 never having a problem, the WiFi connection problem obviously lies with the HH5
BT's troubleshooting is not fit for purpose as it all it does is talk you through getting connected wirelessly, which isn't a problem... staying connected longer than a few mins is.
Is it faulty, is there settings that need altering
Thanks in advance
Had already disabled Smart Setup, but tried turning off Smart Wireless
But it hasn't made any difference. None of the devices can hold a WifFi connection to the HH5 for more than a few minutes, sometimes seconds.
Once again thankyou but unfortunately still no joy.
All my variety of devices still drop their WiFi connection, all the time.