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Message 1 of 7

BT HH5 Firmware Update

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Hi all,

I am currently using the HH5 Type B, with software version v0.07.07.03230-BT. This hasn't been updated since April 2018 so I was wondering if there was a way to manually update the firmware?

Also, does anyone know if updating this will provide support for SMBv2? As I would like to connect a USB storage device to the hub, but currently this wont work as it is using SMBv1, which Windows no longer supports

Any help would be appreciated 🙂

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: BT HH5 Firmware Update

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You can't update the firmware manually.

Unlikely to support SMBv2 as the new SH2 still only supports SMBv1 Smiley Frustrated

You can enable SMBv1 in W10, it is just disabled by default.

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Message 3 of 7

Re: BT HH5 Firmware Update

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Is there anyway to promt it to do an automati update? I've tried reseting it etc but to no avail. I'd like to find someway to make it update as surely by running such an old firmware it must be a security issue?

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: BT HH5 Firmware Update

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There is no way to prompt an update.

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Moderator
Moderator
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Message 5 of 7

Re: BT HH5 Firmware Update

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Hi @DefenderDC100,

@licquorice is right. There is currently no way for you to force a firmware update. When we do update our Hubs, they are updated in different batches.

Thanks

DanielS

Community ModeratorDannyS
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ChrisB
Expert
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Message 6 of 7

Re: BT HH5 Firmware Update

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My home hub 5b has just been updated to v0.07.08.11237-BT 

I haven't noticed any changes .

 

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Martin1786
Newbie
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Message 7 of 7

Re: BT SMart Hub Firmware Update

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How can we get our firmware updated please? I am having all kinds of poroblms with my line and everything has been tested and still drops. The firmware is: 

SG4B1000B540

 Firmware updated:

26-May-2018

I would think a new router is needed if the firmware cannot be updated but how do we get this actioned?

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