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Vullana
Beginner
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Message 1 of 2

BT Home Hub 5 - Wireless disconnects

Hi,

I am finding that the wifi on my home hub will stop working for all devices in the house, while cabled devices are still connected without issue.

For example,  I currently get the below event logs from my mobile phone:

15:37:32, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client associated
15:37:25, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client disassociated
15:37:15, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client associated
15:37:02, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client disassociated
15:36:52, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client associated
15:36:23, 29 Aug.ath10: STA bc:e1:43:6f:4a:30 IEEE 802.11: Client disassociated
15:36:22, 29 Aug.ath10: STA 3c:28:6d:d9:0c:43 IEEE 802.11: Client disassociated

 

I have tried to reset the channels but this fails, and find that the only fix is to restart the home hub.

It is reporting the below firmware:

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.264 | Last updated 28/02/19

Any suggestions on how to try to fix this when it occurs again ?

Regards

V

 

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Keith_Beddoe
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Message 2 of 2

Re: BT Home Hub 5 - Wireless disconnects

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