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jtheobald
Aspiring Contributor
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Message 1 of 3

BT Home Hub (6) - no browser access

I wonder if anybody can help with the following please. I cannot get onto my HH6 through my browser (checked more than one device). The hub is working ok and I can ping it, but no access to the interface?

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT Home Hub (6) - no browser access

There seems to be a few reports of this just lately, sorry, no idea what the fix is though.

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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: BT Home Hub (6) - no browser access

Try a factory reset of the Homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort out problems.

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