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NickH1
Beginner
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BT HomeHub5 - problem with initial set up of Google Wifi

Have unboxed Google Wifi, easy instructions to set up, but the Google IoS app - while recognising the two wifi devices - cant get past the 'setting up network' stage. The main device is plugged correctly into my HomeHub5 via Ethernet.

 

I've read other posts advising to turn off BT Parental Controls and BT Web Protect - which I have done - but still no joy.

 

Does anyone have an idiot-proof list of the steps needed to set up correctly?

 

Many thanks

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