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Message 1 of 2

BT Infinity 1 HH5 and iOS 8

Hello... Hopefully someone can help... I've had issues with my iPad and iPhone on ios8 (8.01) in short, I keep on losing the connection then reconnect a few moments later and reconnect slowly. I don't lose the blue light and the location of the HH hasn't changed...

I'm hoping it's the connection rather than the devices!!

Please help!!!!

Thank you in advance!
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Infinity 1 HH5 and iOS 8

Have a look at this thread, messages 7 & 8

 

https://community.bt.com/t5/Other-Broadband-Queries/Re-BT-Infinity-2-Connection-dropping-every-few-m...

 

You shoud also check that you have "Smart Set Up" turned off on the Homehub. see link how to do that.

 

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

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