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stevemilw
Beginner
326 Views
Message 1 of 5

BT Powerline Adapters - Youtube and website issues

Hello

 

I have purchased the BTHome Spot 500 kit. 

I get excellent speedtest connection speeds, except when i try and browse websites they are really slow to load.

The most noticeable difference is with streaming content such as youtube. Youtube will never buffer all the way, it takes ages to watch a video (even at 360p). Speedtest reports 40-50mbps so i know speed isnt the issue.

When connected straight to the router, youtube works fine! Even though im only getting 10-15mbps on speedtest (because of the wireless distance from the router).

Another thing i've notice is that torrenting through the powerline adapter works very well, i can get the maximum speed out of the downloads. However, when i start browsing the internet through Chrome, the torrent goes from 5MB/s to 14Kb/s. It basically stops, and i can barely load the site either.

 

Does anyone know what the issue could be?

 

Thanks

 

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4 REPLIES 4
stevemilw
Beginner
296 Views
Message 2 of 5

Re: BT Powerline Adapters - Youtube and website issues

Anyone?
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stevemilw
Beginner
270 Views
Message 3 of 5

Re: BT Powerline Adapters - Youtube and website issues

no?
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stevemilw
Beginner
269 Views
Message 4 of 5

Re: BT Powerline Adapters - Youtube and website issues

dust.
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Moderator
Moderator
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Message 5 of 5

Re: BT Powerline Adapters - Youtube and website issues

Hi stevemilw,

 

Thanks for posting. Have you checked the trouble shooting section at Wi-Fi Home Hotspot 500? Let us know if that helps.

 

Cheers

 

David

 

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