Hello, My BT Smart Hub 2 is not broadcasting its Wi-Fi SSID. However, the Wi-Fi is working correctly, because I can connect to it by telling my phone the SSID and password.
There is no control I can see on the Admin panels.
Can you help? Thanks!
Bob from Buckinghamshire
If you have already tried the usual switch hub off and on again and not helped then try factory reset by pressing the recessed button on back of hub and holding until hub lights flash and then see if now can see SSID
If still nothing then phone CS 150 and ask for replacement
You enter/change the SSid name by logging onto the hub advance settings and then and going to the "Wireless" section and then change or enter the SSid name on the label of the hub and click save.