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Aspiring Contributor
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BT Smart Hub 5Ghz wifi not working

My Airport extreme finally gave up the ghost and now I have to use the Smarthub.

 

However the 5ghz wifi doesn't work. My iphone 7 or laptops will connect to the 5ghz.

 

is this a known fault or is the hub faulty?

 

Stats:

Product name:

BT Hub 6A

Serial number:

######

Firmware version:

SG4B10002244

Firmware updated:

18-Apr-2017

Board version:

1.0

Gui version:

1.32.0

DSL uptime:

1 Days, 2 Hours 8 Minutes 2 Seconds

Data rate:

20.00 kbps / 80.00 kbps

Maximum data rate:

32146 / 93460

Noise margin:

15.4 / 9.9

Line attenuation:

11.5

Signal attenuation:
 
VPI / VCI:

0/38

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

Data sent / received:

623 MB Uploaded / 978 MB Downloaded

Broadband username:

bthomehub@btbroadband.com

BT Wi-fi:

Active

2.4 GHz wireless network name:

Ouranos

2.4 GHz wireless channel:

Channel 1

5 GHz wireless network name:

Ouranos-5

5 GHz wireless channel:

Channel 36

Wireless security:

WPA2 (Recommended)

Band steering:

Off

Wireless mode:

Mode 1

Firewall:

On

MAC address:

24:20:C7:9B:0C:29

Software variant:

-

Boot loader:

7.33.1

 

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Message 2 of 2

Re: BT Smart Hub 5Ghz wifi not working

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