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Message 11 of 11

Re: BT Smart Hub - Home Hub 6 - Apple iMac and iPad connection failure on 5GHz

Just received a HH6 replacing my HH3. All the devices connected OK (at least those that I tried) - with the exception of an iPAD 2.

To resolve, I split the 2 frequencies and set to mode 3. All along the ipad would connect but wouldn't be given an IP address - but it never showed up in the connected devices. After doing the above, the ipad showed up as a connected device but with its MAC address; still no IP address. I manually entered an IP address on the ipad and this then showed up in the connected devices and I could access the internet from the ipad. I then reversed the above (back to Mode 1 and combined the two frequencies) and so far it seems to be OK.

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