Does anybody know anything about this as I now have expensive kit that is wasted unless I physically reset the sustem each day???
I had this issue on my hub too with a couple of devices. I 'fixed' the issue by adjusting the DHCP allocation range.
See Advanced settings -> My network -> IPv4 configuration and change the 'Start address' on the DHCP Server. Mine now ends in .50.
i have had the hub 6 for a week, but my 2 youview boxes hate it and my wireless connections keep dropping
i have switched off smart setup but wireless devices still drop
i have awful quality on bt sport through either of my youview boxes, keeps cutting out and going pixely
have borrowed my cousins old hh5 and it is flawless - anyone know why this could be?
Absolutely shocking reliability. Numerous calls to BT and still no solution. Just been told by disconnections to speak to techincial and say "my router has no lights on and will not power up" in order to get a new one!
Just had an intersting exchange with online chat:
BT: Would you like me to send you a new hub 6
Me : it's worth a try - this one is unstable; loses connections to my devices and has worse range than the HH5
Me : are there known faults with early smart hubs- have BT improved things?
BT: Yes the smart hubs are working properly now so if you want I can send you a replacement BT home hub
Let's have another go then...!
It's running firmware SG4B100021F4 and smart control is set to 'on', purely because I have had no issues thus far.
Finally gave up on my Smart Hub. Every 2-3 weeks without fail it had to be factory reset as DHCP would stop issuing IP addresses to certain devices. After a factory reset it worked perfectly but the problem always came back. This is also not fixed in any of the recent firmware updates.
Replaced it with my old HG612 and a Ubiquiti Edgerouter X. No problems at all now.
yes same here tried two hub 6 now both rubbish so back to hg612 and hub 5 and perfect.