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delboy-lee
Contributor
3,485 Views
Message 21 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

Thanks Ribblelancs for the information provided, must have forgotten me basics there? managed to drag the Backup file across into another suitable folder.

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thomasmulhall
Contributor
3,424 Views
Message 22 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements


@NeilO wrote:

Hi Everyone,

 

Thanks for highlighting the bugs you've noticed with the Smart Hub.  We'll bring these to the attention of the Hub team.

 

Cheers

Neil


@NeilO hi do you know of any bugs with the smart hub that prevent bt wifi from working on the hub since it links to the wrong page as has almost been a week since I switched on the hub and stills shows bt wifi as not active.

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Dippu
Aspiring Expert
3,402 Views
Message 23 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

Not sure whether this is a bug or intentional. The 2.4GHz only has 3 Channels plus Smart (1,6 and 11) and the 5GHz only has 4 Channels plus Smart (36,40,44 and 48).

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Distinguished Sage
Distinguished Sage
3,379 Views
Message 24 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

@Dippu

 

I think it is intentional



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Distinguished Sage
Distinguished Sage
3,373 Views
Message 25 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

I'm surprised BT allow you to even touch the on/off switch Smiley Wink

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steve7294
Aspiring Contributor
3,372 Views
Message 26 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

Bug in Home Hub 6.

 You cant Log In Hub in Windows 10 when connected with Ethernet. But you can Log in On Wireless connection. When will it be fixed.

 Steve,

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Checked2013
Expert
3,368 Views
Message 27 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements


@steve7294 wrote:

Bug in Home Hub 6.

 You cant Log In Hub in Windows 10 when connected with Ethernet. But you can Log in On Wireless connection. When will it be fixed.

 Steve,


I'm able to log in using Windows 10 and connected with Ethernet using Edge, IE and Chrome

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delboy-lee
Contributor
3,366 Views
Message 28 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

I can also log in with Windows 10 ok too
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prinknash
Expert
3,330 Views
Message 29 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements


@steve7294 wrote:

Bug in Home Hub 6.

 You cant Log In Hub in Windows 10 when connected with Ethernet. But you can Log in On Wireless connection. When will it be fixed.

 Steve,


The first time I tried to run the Smart Hub Manager using Windows 10 and an ethernet connection it was slow to get started and I wondered if there was a problem but it brought up the opening screen in the end, and there's been no problem on any subsequent occasions. I don't think there's anything here that needs fixing.

 

p

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steve7294
Aspiring Contributor
3,314 Views
Message 30 of 763

Re: BT Smart Hub (Home Hub 6) Bug Reporting + Improvements

Smart Hub Manager doesent even Load on my computer. Am connected to Hub. But no joy logging in on Ethernet.
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