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Beginner
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Message 1 of 5

BT Smart Hub USB external HD Setup Guide

Hi,

 

I am trying to attach an old formated NTFS HD via a usb storage comparment to the home hub.  It recognises the device under USB devices but I am unable to map a drive/connect to it.

 

I am a bit stuck and not sure what else to do.  When I plug the storage device onto my laptop it works fine.

 

Does anyone have any advice/help or have any guides to setup an external and I can get to it on my home network?

 

Thanks

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Expert
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Message 2 of 5

Re: BT Smart Hub USB external HD Setup Guide

Welcome to the forum.

You could have a look here and see if it helps with your issue.

 

https://community.bt.com/t5/Connected-Devices-Other/Smart-Hub-HH6-USB-port-Problem/td-p/1639485/page...

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Beginner
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Message 3 of 5

Re: BT Smart Hub USB external HD Setup Guide

I just mapped a drive to \\192.168.1.254\usb1, and it worked fine.

Ian.

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Beginner
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Message 4 of 5

Re: BT Smart Hub USB external HD Setup Guide

Hi all,

You may also have to turn on SMB1 or SMB2 file sharing, go to control panel, then Programs and features. In left hand column click on Turn Windows features on or off.  Scroll down & tick SMB 1.0 box. The feature will install and you will have to reboot to test.

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Aspiring Expert
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Message 5 of 5

Re: BT Smart Hub USB external HD Setup Guide

I set up a drive to use for Windows 10 File History feature. I made notes at the time for when I need to do it again. This is for W10:

Turn on Network Discovery.

1/ Open File Explorer.
2/ Click 'Network'.
3/ Turn on Sharing. Use private network option.

4/ Goto Control Panel and navigate to programs and features. Turn on Windows Features and enable SMB1 File Sharing.

5/ Type 'run'
6/ Enter \\192.168.1.254
7/ The USB drive plugged into the Hub should now show.
8/ Goto File Explorer and expand the ribbon.
9/ Goto 'Add a Network Location.
10/ Enter \\192.168.1.254\ and the drive should appear.
11/ Select the drive and follow the Wizard renaming the location as desired.

 

 

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