cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Max117
Aspiring Contributor
7,368 Views
Message 1 of 3

BT Smart Hub dashboard (192.168.1.254) crashes all browsers

Hey! Weird one this. The admin dashboard for my Smart Hub (192.168.1.254) locks up every single browser/device I try it on: Safari, Chrome, iOS... everything.

 

The internet connection is fine and responds to pings just fine. It's just the admin dashboard that locks up every browser/device I try, requring me to force quit the browser every time. 

 

Tried loading the page with extensions disabled too. No luck!

0 Ratings
2 REPLIES 2
Max117
Aspiring Contributor
7,256 Views
Message 2 of 3

Re: BT Smart Hub dashboard (192.168.1.254) crashes all browsers

Anyone?

0 Ratings
timeames85
Beginner
7,230 Views
Message 3 of 3

Re: BT Smart Hub dashboard (192.168.1.254) crashes all browsers

Exactly the same issue here, in fact in my case it would cause the hub to enter a reboot loop.

 

I ended up getting a replacement Hub sent out as myself and support couldn't even get it to behave long enough for a factory reset. The new one has been fine for the past few weeks, but it seems like a firmware issue, so I imagine it will keep cropping up until an update is released...

 

A moderator has stated here that there is a known issue which will be fixed in the next update. Not sure when that is though! Hope this helps.

0 Ratings