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MiniEggs
Beginner
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Message 1 of 5

BT Smart Hub to ONT connection

Hi

I'm lucky enough to be moving to a new build soon with an ONT box

My existing BT Smart Hub at my current house does not have a red WAN marking on Port 4

Will it work if I plug the ONT into port 4 and then my other devices into 1,2 and 3 

Or am I going to need a newer router from BT ?

Thanks

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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: BT Smart Hub to ONT connection

You will need a new hub that has a WAN port. There are 2 variants of the Smart Hubs. Your existing Hub  has 4 LAN ports.

MiniEggs
Beginner
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Message 3 of 5

Re: BT Smart Hub to ONT connection

OK, thanks I will ask BT when the time comes

Do you happen to know if they send me a Smart Hub 2 instead of a Smart Hub are the feet the same size/distance apart ?

It's just that I have a bracket to mount it on the wall

Thanks

PS do you know if they take the old one back ?

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licquorice
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Message 4 of 5

Re: BT Smart Hub to ONT connection


@MiniEggs wrote:

OK, thanks I will ask BT when the time comes

Do you happen to know if they send me a Smart Hub 2 instead of a Smart Hub are the feet the same size/distance apart ?

Don't know the dimensions of the SH1, but if its any help, the SH2 feet are at 155mm centres.

It's just that I have a bracket to mount it on the wall

Thanks

PS do you know if they take the old one back ?

Yes, they should provide a returns bag.


 

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MiniEggs
Beginner
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Message 5 of 5

Re: BT Smart Hub to ONT connection

Great. Thanks

I would say mine are about 160mm between centres, so close but I might need a new bracket

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