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Judesman
Contributor
818 Views
Message 1 of 9

BT Speed Checker not recording upload speed.

I am not sure which heading to post under. The BT Speed Checker has not bee recording the upload speed for 24 hours at least. I phoned BT faults but lady on phone did not know who to report the problem to.  Thought it might have something to do with site developers but couldn't help.  Who needs to know about this please?

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8 REPLIES 8
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: BT Speed Checker not recording upload speed.

@Judesman 

Are you using this one?

https://speedtest.btwholesale.com/

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Judesman
Contributor
807 Views
Message 3 of 9

Re: BT Speed Checker not recording upload speed.

Yes, it will not record upload speed.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: BT Speed Checker not recording upload speed.

It appears broken.

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Judesman
Contributor
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Message 5 of 9

Re: BT Speed Checker not recording upload speed.

It isn't recording for you then?

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Radiant
Contributor
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Message 6 of 9

Re: BT Speed Checker not recording upload speed.

Yes, same here. It was working fine a few days ago and showed download, upload, and ping data perfectly. Today it doesn't show upload.

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Judesman
Contributor
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Message 7 of 9

Re: BT Speed Checker not recording upload speed.

Thank you very much, it isn't a problem with my beast then. Nice lady at BT didn't know how to report the problem.

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Radiant
Contributor
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Message 8 of 9

Re: BT Speed Checker not recording upload speed.

It's such a shame, BT had recently updated the speed checker, and it looked much better than the old one. It doesn't inspire confidence does it?

I'll go back to using speedtest.net for my occasional checks.

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Judesman
Contributor
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Message 9 of 9

Re: BT Speed Checker not recording upload speed.

Yes, I used Speedtest this morning. Took out a new contract with BT yesterday same price as old contract but now 58 - 73 Mbs with guarantee of 53 Mbs which is what I will probably get.

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