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Wilko07
Newbie
53 Views
Message 1 of 3

BT TV when the box is on makes the Sky box drop out

Hi. I have a BT TV box in one room and a Sky Q box in the other room. When I turn the BT box on, the SkyQ slave box loses signal and I have to restart the Sky router and turn off the BT box.

i am unable to watch the two at the same time.

Any ideas? I have tried changing the BT main router channel to a specific one and also leaving it at automatic but both the same.

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2 REPLIES
-Richie-
Aspiring Expert
52 Views
Message 2 of 3

Re: BT TV when the box is on makes the Sky box drop out

Possibly the Sky router you're using, BT TV requires BT broadband, either that or your broadband speeds are slow so they're fighting for bandwidth.

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Wilko07
Newbie
25 Views
Message 3 of 3

Re: BT TV when the box is on makes the Sky box drop out

It could be the Sky router but not sure how I test it. The speeds are generally pretty good - up around 30mbps

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