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jonbigtelly
Aspiring Contributor
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Message 1 of 21

BT Ultrafast 2 and ASUS DSL AC88U

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Hi,

I have had Ultrafast fitted and am getting great speeds 330/50 through the Ultrafast Hub.

My home network is fairly complex and has 100+ devices some on Static Ip and some DHCP 

I am using a Draytek 2925 router as had 2 Infinity lines and the idea was to get rid of one and just use 

the Ultrafast. 

I have tried to connect the Ultrafast Hub to my Network but it crashes within an hour and has to be reset so decided after doing some research to try and replace the Hub and 2925 with the ASUS DSL AC88U.

interestingly if I connect the HUB and turn off DHCP then I can use the 2925 to do all the routing and point the static IP devices with the Hub as my DNS and it works faultlessly as soon as I take the 2925 out CRASH !

Now comes the problem I cannot get the ASUS to connect to the G Fast Line DSL light which should be solid just flashes and cannot connect.

Can anybody confirm that the modem is compatible with BT's Ultrafast service and if so any idea why I cannot get it to work please ?

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Message 2 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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According to the ASUS website the AC88U supports G.Fast so should work. Just wondering if G.Fast needs to be manually configured on ASUS rather than being auto detected on DSL port.

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jonbigtelly
Aspiring Contributor
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Message 3 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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Hi Liquorice, 

As I still have 2 lines , 1 Infinity and 1 Ultrafast just unplugged the Ultrafast and tried the other line and the DSL

light stops blinking within 10 seconds. 

You are correct in that it either doesn't work at all or is unable to automatically detect the G-Fast line, problem is it says that the DSL light should be solid before you begin set up. 

Even if it is working I have no idea what the settings should be.

Will try and speak to BT tomorrow and ask for a compatible Modem only which would solve all of my problems can return the AC88 and carry on with the 2925

Jon

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CJT80
Expert
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Message 4 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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@jonbigtelly @licquorice

I have no idea but just a shot in the dark does this provide any help?

 

Kind Regards
CJT80
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jonbigtelly
Aspiring Contributor
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Message 5 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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Hi,

I have tried all sorts of manual configs and nothing works.

Just looking on the ASUS site to check if a newer firmware is available maybe that

will help. Also going to speak with ASUS and BT tomorrow try and figure out if they are compatible.

jon

CJT80
Expert
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Message 6 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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@jonbigtelly

Excellent idea. 

Would be interested the know the outcome. 

Kind Regards
CJT80
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Message 7 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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@jonbigtelly wrote:

Hi,

I have tried all sorts of manual configs and nothing works.

Just looking on the ASUS site to check if a newer firmware is available maybe that

will help. Also going to speak with ASUS and BT tomorrow try and figure out if they are compatible.

jon


Doubt you will get any sense from BT but you might from ASUS.

jonbigtelly
Aspiring Contributor
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Message 8 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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Firmware updated and can confirm working perfectly now.

not yet had time to check that it cures my network problems but is connected to

the internet at 330/50 , the only settings I needed were

country , supplier ( bt infinity) then username 

and password which were

username bthomehub@btbroadband.com

password bt 

appreciate the advice just shows the simplest things can make a difference.

 

Jon

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Message 9 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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Glad you got it sorted, thanks for the update.

CJT80
Expert
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Message 10 of 21

Re: BT Ultrafast 2 and ASUS DSL AC88U

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@jonbigtelly

I was tempted last night to say 

"have you checked for a Firmware update?" but I felt like I was being cheeky... wish I had now.. lol 

Kind Regards
CJT80
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