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Anonymous
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Message 11 of 13

Re: BT Wi-Fi SSIDs Not Active on BT Hub 6

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From other posts on this forum, it seems that opting in/out isn't immediate, it appears that it can take up to 28 days.

Someone please correct me if I'm wrong

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thegrail
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Message 12 of 13

Re: BT Wi-Fi SSIDs Not Active on BT Hub 6

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Thanks - I'll leave reactivating until February 1 🤗
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thegrail
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Message 13 of 13

Re: BT Wi-Fi SSIDs Not Active on BT Hub 6

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Reset the BT Hub 6 yesterday and the BT Wi-Fi SSIDs have magically appeared, even though I had opted out of BT Wi-Fi 5 days before.

I have BTWi-Fi active on 2.4 GHz and BTWi-Fi and BTWiFI-X active on 5 GHz

Tried to reactivate BT Wi-FI via the web link for when I'm next brave enough to go outdoors, but this fails with

Sorry something's gone wrong
There's been a problem while processing your request.
We have registered this problem and will be looking into it shortly.

However, will worry about that at a later date.

Thanks to everyone who responded for your assistance - glad I was not going mad after my wasted conversation with the BT Chat team.

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