cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gerald1972
Beginner
423 Views
Message 1 of 5

BT WiFi app

Every time I try to log in BT WiFi app I get this message please help

Screenshot_20210701-112630.png

0 Ratings
Reply
4 REPLIES 4
DavidM
Moderator
Moderator
402 Views
Message 2 of 5

Re: BT WiFi app

Hi @Gerald1972 and welcome to the community.

I'm sorry you're having problems with the WiFi App. Have you tried deleting and reinstalling? Try Getting started with the BT Wi-fi app  and let me know how you get on.

Cheers

David

0 Ratings
Reply
Gerald1972
Beginner
394 Views
Message 3 of 5

Re: BT WiFi app

I have tried that a few times and it is still the same message 

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
386 Views
Message 4 of 5

Re: BT WiFi app

Are you the BT Broadband account holder and using your BTID to log on or if you are not the BT Broadband account holder are you using the account holder's BTID?

0 Ratings
Reply
Gerald1972
Beginner
381 Views
Message 5 of 5

Re: BT WiFi app

Yes I am and using a BT internet log in details

0 Ratings
Reply