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Newbie
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BT broadband

Hi - living in a rural area our broadband speed is always low at 0.9mb/s. BT suggest it should be between 3-5 mb/s. Any suggestions on how to improve this as it is virtually impossible to do anything at this speed - we have BTHub4.

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Distinguished Sage
Distinguished Sage
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Re: BT broadband

can you post stats

BT HomeHub 4

Unfortunately the HH4 doesn't offer any linestats via the interface other than connection speed.

http://bthomehub.home  admin password is on the card on the back of the hub.

From the top Menu > Troubleshooting
> Helpdesk
> Bandwidth

You may be able to gain a little more information from the event log, such as the SNR Margin, shortly after a resync.

Troubleshooting >
Event Log >
Category 'WAN'

 

can you enter your phone number and post result remember delete number    https://www.dslchecker.bt.com/adsl/adslchecker.welcome



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