cancel
Showing results for 
Search instead for 
Did you mean: 
razoni
Newbie
269 Views
Message 1 of 3

BT fibre cutting out for few seconds at a time

I have a wireless connection with BT home hub fibre optic broadband.

My issue is that the broadband appears to cut out at least 3/4 times an hour for about 30 seconds. This happens on my laptop, mobile phone etc.

 

the laptop still shows it is connected just not internet pages appearing and troubleshooting does not detect any problems.

 

Any ideas would be helpful thanks.

0 Ratings
Reply
2 REPLIES 2
Distinguished Expert
263 Views
Message 2 of 3

Re: BT fibre cutting out for few seconds at a time

Possibly wireless interference. Is it ok wired?

--
To say thanks for a helpful answer, please click the white star
razoni
Newbie
261 Views
Message 3 of 3

Re: BT fibre cutting out for few seconds at a time

Hi the only thing that is wired in the house is the youview box which has never had problems when watching bt sport, or iplayer etc, thanks.

0 Ratings
Reply