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J-E-Anderton
Beginner
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Message 1 of 3

BTHomeHub6 - Connecting external USB Storage devices

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When I connected a USB external hard drive to my previous BTHub it showed up on my computer in "Finder" (I have a Mac) under devices. Just connected an external hard drive to my Hub6 and although the device light came on, indicating it is receiving power, nothing is showing under devices. Tried re-booting Hub several times and also re-booted Mac but with no result. Tried 3 different external drives (2 were formatted in MS-DOS (FAT32) and one in Mac OS Extended) and 2 different memory sticks, none are showing.  I want to connect the USB storage device containing my music collection to the router so that I can then map it to my SONOS system and play the music without the need to leave the computer permanently switched on. This worked with my previous BTHub but doesn't with the new one. 

Can anyone help? Tried the BT chat line but the respondent suggested ringing BT Tech help on 0800 032 1118 which I did but the person I spoke to said he wasn't trained to deal with such an issue and suggested I use the BT chargeable service or use my own independent IT technician!! 

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J-E-Anderton
Beginner
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Message 2 of 3

Re: BTHomeHub6 - Connecting external USB Storage devices

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Hello again, I think I have found the solution in an old post on this forum from ubergeeksov dated 21-03-12 .

Guide: How to connect a USB drive to BTHomeHub3 on a Mac.

 

1. Click on Finder

2. On the Finder toolbar select Go -> Connect to Server

3. In the server Address Box type in smb://192.168.1.254/ enter wireless password, then hit Connect

4. A new Finder window should then open with the USB HDD visible.

It seems to have worked for me, hope this helps someone else.

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Community Manager
Community Manager
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Message 3 of 3

Re: BTHomeHub6 - Connecting external USB Storage devices

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@J-E-Anderton Glad you were able to find the answer you were looking for, and thanks for updating your thread 🙂

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