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RichardHors
Newbie
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Message 11 of 17

Re: Bowers & Wilkins Speaker Connection

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there doesn't seem to be an option to make the 5ghz band name change...?

screen grab.png

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Distinguished Sage
Distinguished Sage
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Message 12 of 17

Re: Bowers & Wilkins Speaker Connection

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If its the new  Smart Hub 2, you cannot do it.

http://bt.custhelp.com/app/answers/detail/a_id/56419/related/1

Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi.

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Distinguished Sage
Distinguished Sage
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Message 13 of 17

Re: Bowers & Wilkins Speaker Connection

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If you have the Smart Hub2, it is not possible to split the bands. A very serious omission by BT in my opinion.

Presumably the screen looks like this.

sh2wireless.jpgPosts crossed

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RichardHors
Newbie
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Message 14 of 17

Re: Bowers & Wilkins Speaker Connection

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Ahhh - yes , smart hub 2 i have. ok one off the list to resolutions to follow. I may try chnage the mode but as we aleady have poor connectiveity despit extra wifi disks i'd rather look for alternative fixes..
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RichardHors
Newbie
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Message 15 of 17

Re: Bowers & Wilkins Speaker Connection

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Hi Again,

I have reset the router factory settings and tried all three modes ...still no connection. The speaker is sat next to the router. i have bounced this one to Bowers & Wilkins as i cant seem to find a solution yet. Thanks for your help to date.

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RichardHors
Newbie
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Message 16 of 17

Re: Bowers & Wilkins Speaker Connection

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Hi,

 

Thanks for your help today. I have found a solution which was to uninstall the bowers & wilkins installer app and rely soly on itunes airplay to do its thing. Worked a treat in the end but took some getting there !!

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Distinguished Sage
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Message 17 of 17

Re: Bowers & Wilkins Speaker Connection

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Thanks for the update, glad you got it sorted.

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