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Broadband equipment delivery

If I order the Broadband equipment can it be delivered to a 3rd party (Family) for them to help the install

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Re: Broadband equipment delivery

No, it has to be delivered to the account holder`s address, you would have to get it delivered to your house, then ask a family member to help with the install.

This page may be of help if you want assistance.

https://www.bt.com/help/broadband/getting-set-up/coronavirus-delivery-installations-and-repairs

"Home Tech Experts

Our Home Tech Experts are here to make sure your broadband and TV are perfectly set up for your specific needs. They're flexible around your schedule with 2 hour appointment slots, 7 days a week. You can choose to have our expert come into your home or have a socially-distanced visit. In that case, we'll drop any kit off on your doorstep and chat through everything you need to know by phone or video call.

You'll get a call before the Home Tech Expert visit so you're ready for us, and you can decide then whether to have an in-person or contactless visit. "

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