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bluestone4u
Beginner
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Message 1 of 4

Broadband monitor

Can anyone let me know why watching my btsports app on my mobile counts towards my broadband usage? I was under the impression that when I used btports app on my tablet it did not.
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Broadband monitor

using the BTsports app on phone/tablet etc should not count toward your usage limit  http://bt.custhelp.com/app/answers/detail/a_id/45884/c/6401,6459,7452  usage monitor may well still record the usage



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bluestone4u
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Message 3 of 4

Re: Broadband monitor

Thanks I suppose the litmus test will be if I get charged for extra data use on my bill.

Is there anyway which I can separate the free allowances from the chargeable data use on the monitor? How do I assess my chargeable data use so as to stay below my data package?

George

 

 

 

 

 

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Broadband monitor

There is no way to separate the btsports data. You will get notification if you reach 80% of your allowance


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