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Glynbarr
Newbie
629 Views
Message 1 of 7

Broadband usage monitor

I seem to be having problems with usage monitor I got a link saved from a email I received from bt, every time I click on the link and enter my details it says there tech issues come back later, been trying for the last 3 days.
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6 REPLIES 6
hoolay88
Contributor
627 Views
Message 2 of 7

Re: Broadband usage monitor

try going to the usage monitor manually (without using the link in the email) just go to bt.com and sign into 'my bt', click on my services, then click broadband and scroll down a tiny bit, there should be a blue link 'broadband usage' or something along those lines
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Glynbarr
Newbie
606 Views
Message 3 of 7

Re: Broadband usage monitor

This is what I see, no usage monitor Photobucket Pictures, Images and Photos
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Nige32
Aspiring Expert
596 Views
Message 4 of 7

Re: Broadband usage monitor

Hi

    I had that problem a while back. I had to phone bt up and talk to them about it, also the forum team helped as well.

 I think it took about 3 weeks for it to be resolved.

 

 I would give them a few more days to see if the fault clears, If not then give BT a call and raise the issue direct to them.  

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hongkongandy
Contributor
562 Views
Message 5 of 7

Re: BT Usage Monitor

What has happened to BT Broadband usage monitor?

 

I have logged in to MY BT for the monitor is not available.......

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Distinguished Guru
522 Views
Message 6 of 7

Re: BT Usage Monitor


@hongkongandy wrote:

What has happened to BT Broadband usage monitor?

 

I have logged in to MY BT for the monitor is not available.......


Hi.

 

Have a look at my shortcuts (link below) options 14d-14j, hopefully one of them will work for you. The last one is the new usage monitor with extra details.

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Sydflame
Beginner
512 Views
Message 7 of 7

Re: Broadband usage monitor

I too have the usage monitor issue, getting intermittent....

Busy improving BT.com

and when it does login - no link for the monitor.

Contacted live chat they gave me my usage

 

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