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Message 1 of 4

Broadband username and password

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I have been with BT Broadband for as long as I can remember but I need to know my broadband password.

 

I am on BT Total Broadband Option 3, a Home Hub 2 and documentation saying my broadband username is my btinternet email.  However, when I look at the router through 192.168.1.254, the user name is bthomehub@btbroadband.com.

 

I need to know the broadband name and broadband password so I can expeiment on another router's settings for a friend.

How can I get them or who would tell me?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Broadband username and password

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the home hub works with out the need for a password if using an alternative router just use the username you have bthomehub@btbroadband.com.
and the password of your own choice


john46 | BT.com Help Site | BT Service Status
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Message 3 of 4

Re: Broadband username and password

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Thanks for that john46. I was being stumped by the new router not accepting a blank password but now I realise I can use any password.
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Amunre
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Message 4 of 4

Re: Broadband username and password

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Am attempting to set up a BT Business Hub 3 on BT Unlimited Broadband. So, yes, the lack of need for password on the Home Hub 4 threw me too because if you're not a BT Business Broadband client the business hub asks for username and password. Glad I found the answer here. Smiley Happy

“Dogs come when they're called; cats take a message and get back to you later.”
Mary Bly
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