are you a BT Retail customer paying BT for your phone and broadband?
Does your phone and broadband still work now wires are just twisted and not secure in the original junction box
Both are working fine and bathroom done 6/8 weeks ago. Wiring is protected with a plastic bag and in an area not used.
if everything working then wiring is obviously how it currently is just need a junction box and connect wires as currently. That wiring prior to master socket is property on openreach and should not have been touched but once disconnected should have been securely re-connected
Thank you again for reply. Is junction box fairly standard for connections as will need to be connected externally and be waterproof?
The wires are often connected with 'jelly' connectors which are waterproof