Broadband

[Paulinebryant13]

My WiFi keeps disconnecting my my sky Q boxes and TV this has happen a various amount of times since the bad weather last week. It’s become a daily occurrence and sometimes I can’t even connect my sky Q box.

[imjolly]

have you turned of smart setup  

Turn Off smart setup

Try changing the 2.4/5ghz channels in your hub from auto to specific channels and you use either 44 or 48 for the 5ghz network and not 36 which is used by sky q 

[Paulinebryant13]

Hello , how do I change the settings in the hub?

[DavidM]

Hi @Paulinebryant13 and thanks for posting.

If you click on the highlighted link in @imjolly post it will show you how to make the required changes.

Cheers

David