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GREENMAN22
Beginner
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Message 1 of 2

Broadband

I have BT infinity 2 and have recently been losing my broadband connection my landline rings
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Moderator
Moderator
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Message 2 of 2

Re: Broadband

Hi @GREENMAN22,

Welcome to the community forum. I'm sorry your having problems with your connection. If the connection is dropping when the phone rings it could indicate a line fault. Have you tried connecting directly to the test socket to see if issue still occurs?

What type of master socket have I got?

Thanks

PaddyB

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