Broadband

[GREENMAN22]

I have BT infinity 2 and have recently been losing my broadband connection my landline rings

[PaddyB]

Hi @GREENMAN22,

Welcome to the community forum. I'm sorry your having problems with your connection. If the connection is dropping when the phone rings it could indicate a line fault. Have you tried connecting directly to the test socket to see if issue still occurs?

What type of master socket have I got?

Thanks

PaddyB