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RayJB
Newbie
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Message 1 of 3

Bt Hub 6 password issues

Hello, hoping someone might help?

Just upgraded from copper Hub 4 to Hub 6 with Hi speed fibre

(1) Desktop (ethernet) worked fine.

(2) Wireless laptop connected only by pressing wifi button on  side of hub

(3) Mobile, Tablet & Wireless Printer will not connect to hub - get a message  password not recognised or similar

All devices worked perfectly on  Hub 4 but now not on Hub 6 - BT support unable to help!

Has anyone any ideas and a simple step by step walk through as not that technically minded.

Have accessed the online Hub set up pages but didn't want to mess with settings.

Thank  you in advance

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Bt Hub 6 password issues

RayJB
Newbie
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Message 3 of 3

Re: Bt Hub 6 password issues

Thank you for your help ... sorted

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