Hello, hoping someone might help?
Just upgraded from copper Hub 4 to Hub 6 with Hi speed fibre
(1) Desktop (ethernet) worked fine.
(2) Wireless laptop connected only by pressing wifi button on side of hub
(3) Mobile, Tablet & Wireless Printer will not connect to hub - get a message password not recognised or similar
All devices worked perfectly on Hub 4 but now not on Hub 6 - BT support unable to help!
Has anyone any ideas and a simple step by step walk through as not that technically minded.
Have accessed the online Hub set up pages but didn't want to mess with settings.
Thank you in advance
Try turning Smart Setup off.
Also try separating and renaming the SSIDs.
Thank you for your help ... sorted