Bt fibre packet loss

[L3]

Afternoon
I'm on bt fibre and playing call of duty black ops 4 on the connection meter in game it says I was getting packet loss of 2.4.

Is this the game black ops 4 or BT network.

How would find this out
Thank you

[licquorice]

It would be an academic exercise as there would be nothing you could do about it.