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Dodgydave61
Newbie
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Message 1 of 4

Bt hub 4 changing channels in manual mode.

My hub 4 keeps changing channels in manual mode, but only on the 5Ghz band, when i set it to say 54,56, 58 60, or 100, after say 3 or so days it changes to 38 Always, and it's doing my fkn head in, . The 2.4g band is ok it never moves.

Why is this happening???
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Bt hub 4 changing channels in manual mode.

Have you tried a factory reset by pressing recessed button on back and holding 20/30secs until lights flash 



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Dodgydave61
Newbie
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Message 3 of 4

Re: Bt hub 4 changing channels in manual mode.

Yes i have reset it, and it still keeos doing it, my next option is to buy a Netgear router if this can't be solved.
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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Bt hub 4 changing channels in manual mode.

If you have tried factory reset not just a reset and problem persists then sound like hub faulty. As long as you are still in fixed term contract then phone 151 and request a replacement

if you are buying third party modem/router tplink is popular on the forum 



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