on 03-02-2021 20h45 - last edited on 03-02-2021 20h54 by NeilO
In Northern Ireland, internets cutting out. This is happening every 20 minutes now. I can't even post this. It cuts out for 2 minutes, comes back, cuts out again.
on 03-02-2021 21h14
@ScrewBeeTea
Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.
on 03-02-2021 21h18
What does this have to do with the issue
on 03-02-2021 21h21
@ScrewBeeTea wrote: What does this have to do with the issue
The broadband comes down the phone line. If the phone line is noisy or disconnected, the broadband will disconnect.
It's a diagnostic step to check if there's an issue with the phone line. Have you spoken to BT about the issue as well?
on 04-02-2021 0h17
https://speedtest.btwholesale.com/
run standard test then run additional diagnostic
It found a error on my line about a year ago i didn't even realise was there as we rarely use our house phone
