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Beginner
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Message 1 of 3

Bt web address help

is there an easy way to tell if the by web address service is really disabled? I’ve heard reports of people disabling it but although it displays as disabled it is still active. I’m wondering if that’s what happened to me as can’t use VPN although I have switched the address help off. Any pointers appreciated.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Bt web address help

@Jmb2019 

Try to access an invalid web address, and see if you get directed to the BT Web Address suggestions.

Try a random address like http://adhtlrtgghhl.com

 

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Beginner
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Message 3 of 3

Re: Bt web address help

I just tried and doesn’t seem to direct me for suggestions when I try that regardless of whether or not I have it enabled. Very odd! Thanks for the suggestion though, appreciated.

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