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Aspiring Contributor
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Message 1 of 35

CCTV camera

I would like to purchase a wifi CCTV camera but I am using the new hub 2. The camera I want to purchase uses 2.4ghz so will I be able to connect to the hub. I don't want to use wires all over the house so no ethernet cable 

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Recognised Expert
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Message 2 of 35

Re: CCTV camera

I don't see any reason why not, why do you doubt it?

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Aspiring Contributor
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Message 3 of 35

Re: CCTV camera

The reason I ask is because the hub 2uses 5kHz and the camera I want to purchase only uses 2.4ghz and you can't change your hub. I just really don't want to purchase the camera and it won't connect to my hub

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Aspiring Contributor
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Message 4 of 35

Re: CCTV camera

Sorry should have said 5ghz silly auto correct 

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Recognised Expert
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Message 5 of 35

Re: CCTV camera

The Hub 2 uses both 2.4 and 5 GHz.

As long as you site camera within range of the wi-fi, there's no reason why it shouldn't work.

You'd be best advised to turn off Smart Setup if you haven't already done so.

You'll also need to setup Port Forwarding if you wish to view the camera whilst away from home.

Ideally the camera should be assigned a static IP Address. 

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Distinguished Sage
Distinguished Sage
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Message 6 of 35

Re: CCTV camera

The hub uses both 5GHz and 2.4 GHz, however, it gives both frequencies the same SSID. This can cause problems for some devices but by no means all. In any case, if necessary, either frequency can be disabled.

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Aspiring Contributor
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Message 7 of 35

Re: CCTV camera

Thank you for your reply I am not techy so turning off smart setup I am lost there also how to set up port forwarding I am lost plus I just want to view the camera on my phone

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Distinguished Sage
Distinguished Sage
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Message 8 of 35

Re: CCTV camera

How to turn off smart setup

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...

If you only want to view your camera when at home then you won't need to worry about port forwarding. If you want to view it remotely when away from your house via the internet then you will need to set up port forwarding.

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Recognised Expert
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Message 9 of 35

Re: CCTV camera


@Tillysolo1wrote:

Thank you for your reply I am not techy so turning off smart setup I am lost there also how to set up port forwarding I am lost plus I just want to view the camera on my phone


Port Forwarding is necessary if you want to view the camera away from home on whatever device

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Aspiring Contributor
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Message 10 of 35

Re: CCTV camera

On to be young and clever I am an oap who just wants a little of security and that static address as me thinking is it all worth the worry but thanks again.

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