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ahmsajid
Aspiring Contributor

‎13-04-2021 0h51 - edited ‎13-04-2021 0h52

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Message 1 of 3

Can I ask Openreach engineer to update my Master Socket?

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Hi

I moved to Openreach ecosystem from VM. The engineer will come this week to install my new line. So I wanted to know if the Openreach engineer can update my current Master socket to the latest MK4? 

Do I need to buy the MK4 socket or the openreach engineer have it with them?

 

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JohnC2
Moderator
Moderator

on ‎13-04-2021 19h56

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Message 2 of 3

Re: Can I ask Openreach engineer to update my Master Socket?

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Hi @ahmsajid, if the socket needs updating then the engineer will be able to complete this on his visit. You would not be required to provide the new socket. We can't give a definitive answer on what will happen so you will need to wait for the engineer visit.

cheers

John

ahmsajid
Aspiring Contributor

on ‎13-04-2021 22h44

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Message 3 of 3

Re: Can I ask Openreach engineer to update my Master Socket?

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Thanks a lot for the info. I will wait for the engineer's suggestion. Cheers Mate

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