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Can’t connect IP security camera to wifi

I’ve bought a SV3C camera and use CamHi app on my iPhone.

i follow instructions for set up, with an Ethernet cable all is good and camera installs fine. When I try to connect with WiFi, after the point it asks me for the WiFi password, it tells the password is incorrect.

I had the exact same faults on a different camera which I sent back, but it seems the problem is with my WiFi ?

My WiFi is split and I am trying to connect to the 2.4 GHz, I’m using HH 4 

the instructions also describe how to connect by ‘AP mode’. This works, though I don’t know what it is, however I don’t think will work when I leave the house. I want to monitor the camera with my phone when I’m away from home

thanks for any help

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